information transmission. In a technological approach, electronic communications are
understood as a complex of hardware and software for the accumulation, processing
and transmission of information electronically. According to a functional approach,
electronic communications include e-policy (e-governance, will-expression, etc.), e-
economy (marketing, finance, etc.), electronic document circulation, electronic
service, electronic social networks and community, e-education, etc.
The purpose of our study is to clarify the impact of electronic communications on
the management process in modern enterprises/institutions/organizations in terms of
functional approach.
K. Shaposhnikov, based on the opinion of the research managers of innovation
management J. Hans, A. Pavlutsky, R. Patyurel, V. Tarasova, O. Redkin, argues that
"the Internet provides unprecedented opportunities for increasing productivity, selling
goods and services in new markets, which are rapidly expanding, and also realize the
inexpensive way of global communications, both within the enterprise and in the
external environment" [32, р. 367]. The scientist notes that the introduction of new
information technologies in the enterprise should be accompanied by a change in its
structure and used management methods [32, р. 367-368]. As modern multinational
companies increasingly use the Internet as a means of business and communication
tools, the network is rapidly becoming the standard way for business/government
enterprises/institutions/organizations to interact with one another.
As part of communication processes, the question arises of communication. In
modern conditions, large companies use both public access networks (Internet) and
corporate networks (intranets and extranets) in managing large companies. Intranet is
a corporate network that uses Internet technology to transfer information with minimal
cost of money, effort and time [32, р. 368]. K. Shaposhnikov emphasizes that the huge
advantage of the intranet is its ability to provide interoperability throughout the
organization, because employees have direct and easy access to corporate information
[32, р. 368]. The intranet allows enterprise personnel to efficiently, stably, timely
collect, process and send information needed to manage.
Joining an accessible only within the corporate intranet system of other business
entities has led to the appearance of extranets. Extranet is a network that can be part of
the Internet or Intranet. Extranets are networks that unite the company with counterpart
companies and consumers. In the extranet, electronic protocols are exchanged by
special protocols, which are carried out between the partners or units of the
enterprise/institution/organization. This virtual private network reduces the distance
between the manufacturer and the end user, increases the efficiency of business
connections of the company, allows you to abandon the numerous intermediaries
during the manufacture and sale of products. Currently, this phenomenon covers all
areas of business. The introduction of the extranet involves the conversion of paper
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