identifies the problematic aspects that need to be given priority attention (Table 3) 

Table 3 Map of priority tasks for elimination of conflict situations 

Type of process 

 

Character and 
sequence 
recommended 
action 

I. Relationship with the 

parties to the conflict 

II. Assessment of the 

criticality of the 

situation 

III. Achievement of 

the set goals. 

1. 

Advice and advice  

Identify changes  

Overcoming the 
opposite 

2. 

Cooperation  

Coordination of joint 
actions  

Control over the 
implementation of the 
goals set 

3. 

Discussion  

Delegation of certain 
powers to one of the 
parties to the conflict  

Support for the logical 
focus of the results 

4. 

Applying Enhancing 
Motivational Effects 
Assessing 

Conflict Resolution 
Implementing 

Intermediate 
Situations in the 
Conflict Resolution 
Tools 

5. 

Stimulation  

Forecasting the 
situation and changing 
conditions 

Getting certain results 
from the actions taken 

6 

Introducing innovations  Conducting further 

negotiations  

Valuable aspects of 
eliminating negative 
phenomena in society 

7. 

Listening to all parties.  

Forecasting the 
following events and 
adjusting the moves  

Change the 
convictions of the 
parties to the conflict 

8. 

Mentoring  

Determination of the 
quality and 
effectiveness of the 
measures taken to 
resolve the conflict  

Achievement of the 
common interest and 
trust of the society 

9. 

Moral-ethical and socio-
psychological 
components of 
interaction.  

Formation of strategic 
steps and individual 
stratagems of actions 

Transition to a new 
qualitative level of 
socio-economic 
development and 
reduction of tension in 
society 

10. 

Another support for 
mutual relations  

Formation of 
reasonable 
requirements for 
reduction of social 
and economic tension 
and elimination of 
conflicts  

Approaching the 
world and European 
standards of quality of 
life 

Source: developed by the authors taking into account [38, p. 248] 

 
 

- 257 -