Smyrnov I.
Doctor of Science in Geography, Professor, Taras Shevchenko National
University of Kyiv, Kyiv, Ukraine
Lyubitseva O.
Doctor of Science in Geography, Professor, Taras Shevchenko National
University of Kyiv, Kyiv, Ukraine
TOURISM LOGISTICS AS PART OF SERVICES LOGISTICS:
PROBLEM OF SUSTAINABLE DEVELOPMENT ON EXAMPLE OF
URBAN TOURISM
Introduction. Urban tourism nowadays is becoming more and more popular both
in Ukraine and in the world. Urban turism has its own peculiarities connected with the
high concentration of tourists on the limited territory of cities, especially their central
and historical parts. In connection with this, there is a problem of tourist load increasing
on the resource base of tourism in cities, which can lead to its deterioration and
degradation. To solve this problem is possible by using integrated logistical approach
to the sustainable development of urban tourism. Attention to this problem in the
scientific literature for the time being is insufficient [1; 2; 3; 6], while in practical
management of urban tourism development, this problem is already well-known and
reflected in the development and adoption of relevant documents, for example, in city
of Lviv, where the "Concept of Tourist Decentralization" was introduced recently [3;
4; 5]. The purpose of the research is to reveal the content, essence and features of
complex logistical approach (strategy) to the sustainable development of urban tourism
on the example of Ukrainian cities Kyiv and Lviv.
Theory Basis of Service Logistics. It should be noted that in context of the article
the question arises about the essence of logistics of services flows (which include
tourist services) and its differences in comparison with the logistics of commodity
flows. In the latter case everything is clear: there are manufacturers of goods and their
consumers. Accordingly, goods are produced, stored, transported and consumed.
Commodity flows thus become the flows of goods in their transportation, they can be
felt, measured, stored, sent, received, consumed. If this is an international flow of
goods, then it includes their export and import, respectively, there are the exporting
country with the point (port) of departure, the importing country with the point (port)
of receipt and, possibly, the transit country through which transit commodities flow.
Regarding the flows of services, the situation is different, what is determined by the
features of the service as a commodity. So, the service as a product is intangible, it can
not be stored and warehoused, it is inseparable from manufacturer and consumer.
Under such circumstances, talking about the flow of services is a kind of nonsense. It
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